HOW DO I PROCESS A RETURN OR EXCHANGE?​

• All Sales are FINAL. Sizes are true to size. 

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WHAT DO I DO IF MY ORDER IS MISSING?

• If your tracking information's shows that your order was delivered, but it has not in fact been delivered, you must first contact USPS for more information 

• Once you have contacted USPS, you must contact us within 48 hours of notice of delivery via email at nfiniteriches@gmail.com - your email must include your name, order number & the information USPS has provided you about your delivery

• You must follow the steps above in order to receive a replacement order or a store credit

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WHAT DO I DO IF MY ITEM ARRIVES DAMAGED?

• If your order arrives damaged, you must contact us within 48 hours of delivery via email at NfiniteRiches@gmail.com

• Email must include your name, order number & a photograph providing proof of damage. If the exterior packaging is damaged, you must also provide proof of the envelope or box

• In order to receive a replacement item, the damaged item must be returned with the hang tag attached & item must not be washed or worn